Call Center Training - Call Center Learning Solutions, training the voice of your business with on-site courses, online courses,web seminars, and e-learning call simulations.

The PrimeComplianceT Business Ethics curriculum encourages employees to place honesty and fairness at the heart of business operations and to appreciate the core compliance issues that influence both domestic and international business practice. Designed for both new hires and as a refresher program for long-term employees, these courses have relevance for all employees in an organization. This is especially true for those dealing with internal or external customers or suppliers.

Written from the point of view of your organization, PrimeCompliance Business Ethics has been designed to offer a more detailed analysis of the issues facing organizations in this area. It can be used as part of a structured offering in the PrimeCompliance series, or can be used equally effectively on its own as a timely reminder of the importance of ethical work practices.

Content Alliance:

These courses have been created under a co development license between WeComply Inc., a leading provider of organizational compliance training, and PrimeLearning.com, a leading provider of eLearning solutions for professionals in the workplace.

Target Audience:

All employees within an organization, whether new hires or as a refresher program for long-term employees.

Prerequisites:

None.

Skill Level:

All levels.

Courses:

How We Do Business

Description	Topic
List the ethical standards that govern honest and fair business conduct	Honesty and Fairness
Recognize the different types of anti-competitive conduct that violate US antitrust law	Anti-competitive Conduct
Identify guidelines to avoid insider trading	Insider Trading
List the rules to which management and employees must adhere to avoid conflicts of interest with the company	Conflicts of Interest

Foreign Trade

Description	Topic
List the principles of US sanctions and trade embargoes	Foreign Trade
Outline the history and importance of the FCPA	Foreign Corrupt Practices Act
Identify conduct that violates the FCPA	FCPA Violations

Deployment Options:

Prime eLearning System curriculum (Internet)

8 hours e-Learning
2 Courses (6 hours), each including Self Check Assessment
On-line Resources (2 hours) - Job Aids, Glossary, Exercises, Recommended Reading Lists, Web Links
Personalized Prime eLearning System account
Pre Assessment (PrimePathT)
Mastery Assessment
Client Administration functionality
Search feature
Access to PrimeLearning-run Discussion Boards, Chats
On-line Mentoring

Individual courses (Internet)

Course, including Self Check Assessment
Course-Based Resources (Job Aids, Glossary, Recommended Reading Lists)

Intranet or CD

Please contact us at inquiries@callcenterlearning.com

Platforms Supported

All Microsoft Windows operating systems are supported.
All Internet Explorer browsers are supported above version 4.0.
Only version 4.7 of the supported.
A sound card is required to hear audio.
Adobe Acrobat Reader plug in is required to view some Curriculum Resources.
Links to download Adobe Acrobat Reader and Centra client are provided in the eLearning System

Price: $75.00