Call Center Training - Call Center Learning Solutions, training the voice of your business with on-site courses, online courses,web seminars, and e-learning call simulations.

The PrimeComplianceT Code of Conduct curriculum provides organizations with a wide-ranging awareness program covering all core compliance areas. Designed for both new hires and as a refresher program for long-term employees, these courses helps learners appreciate the core compliance issues governing the workplace and how we do business. Written from the point of view of your organization, PrimeCompliance Code of Conduct has been designed to replace or complement your organization's own code of conduct.

The PrimeCompliance Code of Conduct curriculum provides wide-ranging awareness training across the areas of discrimination and harassment, EEO, violence, safety and health, environmental safety, political activities, quality communications, crisis management, honesty and fairness, anticompetitive conduct, insider trading, conflicts of interest, sanctions and trade embargoes, bribery, trade secrets, e-mail and Internet use, consumer data privacy, and record retention.

Content Alliance:

These courses have been created under a co development license between WeComply Inc., a leading provider of organizational compliance training, and PrimeLearning.com, a leading provider of eLearning solutions for professionals in the workplace.

Target Audience:

All employees within an organization, whether new hires or as a refresher program for long-term employees.

Prerequisites:

None.

Skill Level:

All levels.

Courses:

The Workplace

Description	Topic
Identify guidelines for working in a secure and healthy environment	Your Environment
Recognize the importance of clear boundaries and effective communication both internal and external to the company	Communications

Doing Business

Description	Topic
Identify areas of importance in business ethics	Honesty and Fairness
Identify the topics of importance in data security	Data Security

Deployment Options:

Prime eLearning System curriculum (Internet)

4 hours e-Learning
2 Courses (3 hours), each including Self Check Assessment
On-line Resources (1 hours) - Job Aids, Glossary, Exercises, Recommended Reading Lists, Web Links
Personalized Prime eLearning System account
Pre Assessment (PrimePathT)
Mastery Assessment
Client Administration functionality
Search feature
Access to PrimeLearning-run Discussion Boards, Chats
On-line Mentoring

Individual courses (Internet)

Course, including Self Check Assessment
Course-Based Resources (Job Aids, Glossary, Recommended Reading Lists)

Intranet or CD

Please contact us at inquiries@callcenterlearning.com

Platforms Supported

All Microsoft Windows operating systems are supported.
All Internet Explorer browsers are supported above version 4.0.
Only version 4.7 of the supported.
A sound card is required to hear audio.
Adobe Acrobat Reader plug in is required to view some Curriculum Resources.
Links to download Adobe Acrobat Reader and Centra client are provided in the eLearning System

Price: $75.00