Call Center Training - Call Center Learning Solutions, training the voice of your business with on-site courses, online courses,web seminars, and e-learning call simulations.

The PrimeFinanceT curriculum has been designed to demystify finance and to remove financial phobias. Learners will be able to present and negotiate their case for project or departmental budgets, and justify and defend their performance in terms that senior management will relate to and accept. They will be able to apply key financial terms and indices to evaluate the performance of their project, profit center or cost center, as well as that of their organization.They will also be able to develop and evaluate project proposals as part of a capital budgeting process.

In effect, the curriculum is designed to support managers who want to break through the financial 'glass ceiling' and progress in their managerial careers.

Content Alliance:

The curriculum is based on original content developed by PrimeLearning.com, a leading provider of eLearning solutions for professionals in the workplace.

Target Audience:

The PrimeFinance curriculum provides valuable insights and best practices for all levels of professionals who want to become comfortable with fundamental financial processes and vocabulary, particularly:

department managers who need to take on budgetary responsibilities, input into business decisions and participate effectively in management reviews
project managers who need the tools to effectively propose, evaluate and control the financial aspects of their projects.

Prerequisites:

None.

Skill Level:

Entry & intermediate level.

Courses:

Description	Course	Duration
Define the relevance of finance and the key accounting conventions	The Ground Rules	1.5 hrs
Interpret income statements, balance sheets and cash flow statements	The Financial Statements	3 hrs
Assess the financial health of a business	Evaluating Performance	4 hrs
Relate budgeting and the key budgeting methods to your work as a manager	Budgeting Matters	1.5 hrs
Interpret and control budgets	How to Budget	1.5 hrs
Develop and evaluate a project proposal	Making Investment Decisions	2.5 hrs

Deployment Options:

Prime eLearning System curriculum (Internet)

20 hours e-Learning
5 Courses (14 hours), each including Self Check Assessment
On-line Resources (6 hours) - Job Aids, Glossary, Recommended Reading Lists, Web Links
Personalized Prime eLearning System account
Pre Assessment (PrimePathT)
Mastery Assessment
Client Administration functionality
Search feature
Access to PrimeLearning-run Discussion Boards, Chats
On-line Mentoring

Individual courses (Internet)

Course, including Self Check Assessment
Course-Based Resources (Job Aids, Glossary, Recommended Reading Lists)

Intranet or CD

Please contact us at inquiries@callcenterlearning.com

Platforms Supported

All Microsoft Windows operating systems are supported.
All Internet Explorer browsers are supported above version 4.0.
Only version 4.7 of the supported.
A sound card is required to hear audio.
Adobe Acrobat Reader plug in is required to view some Curriculum Resources.
Links to download Adobe Acrobat Reader and Centra client are provided in the eLearning System

Price: $210.00