Call Center Training - Call Center Learning Solutions, training the voice of your business with on-site courses, online courses,web seminars, and e-learning call simulations.

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Area of Interest: Essentials

Principles of Effective Contact Center Management Two-Part Web Series

Essentials

Overview:
This seminar will provide you with the knowledge and confidence you need to excel in today's demanding customer contact environment.

Price:$299.00

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The Agent's Essential Guide to Understanding Call Center Dynamics

Essentials

Overview:
This information-packed session will increase the commitment and motivation of your agents. They will learn about queues, customer expectations and the steps of the call center management planning process...

Price:$299.00

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An Introduction to Call Center Operations: Seven Critical Issues

Essentials

Overview:
New to call centers? Not sure what you’ve gotten yourself into? Take time now to understand the unique operating principles of contact centers and you’ll be able to make better decisions for your center’s success.

Price:$299.00

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